
Apollo Motorhome Holidays is a family owned worldwide RV company with operations in the USA, Australia and New Zealand.
Apollo offers a wide range of quality RV Rentals at very competitive prices and is proud to make RV Rentals in the USA a breeze.
Apollo RV Rentals are of superb quality and designed by engineers and manufactured by leading manufacturers. All rental vehicles offer luxury inclusions and many extras.
Apollo look forward to making your next motorhome holiday a fun and memorable one, so discover the sites of the USA at your own pace in an Apollo RV.
- All Flex Rates rental days are calculated per calendar day.
- Rates are in US dollars.
- Rates exclude one way fees, all optional extras and administration fees.
- Please note that the flex rate resets after 35 days. See below for more details.
- These rates and terms may not apply to group bookings (any rental that consists of 3 or more vehicles traveling together). Requests for group bookings should first be directed to Apollo reservations.
- Rates are subject to change without notice
Inclusive Rates
Choose the all Inclusive Package / Upgrade for an additional US$75.00 per day to get the following:
The minimum amount payable per rental segment for an Inclusive Rate is $750 i.e. 10 days rental.
The maximum amount payable per rental segment for an Inclusive Rate is $3000 – i.e. 40 days rental.
The Inclusive Rate includes: Liability Reduction Option (zero Liability), Unlimited Miles, One Way Rental Fee, Administration Fees/Taxes, Personal Kits, Vehicle Preparation Fee, Apollo Welcome Pack, Vehicle Consultation, 24hr Roadside Assistance, Extra Driver Fees, Camp Chairs and Table, Maps and Camp Ground Guides and Child Restraints (on request).
The Inclusive Rate does not include GPS rental, Generator charges or the Burning Man Festival surcharge.
Booking Amendments
If you wish to make any changes to your booking the booking will be calculated by using either the original flex rate or the flex rate that is valid at the time of the booking change, depending on whichever rate is higher. There are no exceptions to this rule. The following situations are classified as booking alterations:
- Change of date for vehicle pick-up or drop-off
- Change of location (depot) for vehicle pick-up or drop-off
- Change of vehicle category
- Name change
If you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking. If you extend by 3 days or more, the booking change rule applies as outlined above.
If an amendment is made to the rental dates within 17 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). There is no refund for late pick up or early return of vehicle. A relocation fee may apply if the collection or return location is amended within 17 days of vehicle pick up or if notification occurs during the hire.
Rental Charges
Rentals are charged per calendar day.
Mileage
500 mile packages are available at a cost of $145. Mileage packages must be prepaid before departure. There is no refund for any unused miles. Excess miles are charged at $0.35 per mile.
Branch Hours
Apollo branches are open Monday to Friday from 9am to 4.30pm, and Saturday from 9am to 12pm.
Branches will be closed Sundays and the following public holidays:
Easter Sunday 4 April 2010
Memorial Day 31 May 2010
Independence Day 4 July 2010
Labor Day 6 September 2010
Thanksgiving Day 25 November 2010
Christmas Day 25 December 2010
New Years Day 1 January 2011
Vehicle Collection and Return
Vehicles can be collected and returned Monday to Friday between 9am and 4pm, and Saturday between 9am and 11am.
Transfers
Vehicles must be collected and returned to our branches (no airport returns). Transfers to and from the Apollo depot are not included in the rental price. It is the renter's responsibility to get to and from the branch.
Administration Fees / Taxes
A charge of 10% of the total cost will be levied to cover administration fees, government fees, duties and other associated costs. Administration fees can be either prepaid or paid at the rental counter on collection of the vehicle.
Exchange Rate / Currency Variations
All credit card transactions are conducted in US Dollars. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter's Financial Institution.
Rental Duration
The minimum rental is five days for rentals commencing during the periods 1 April 2010 to 30 June 2010 and 1 October 2010 to 31 March 2011.
The minimum rental is seven days for rentals commencing during the period 1 July 2010 to 30 September 2010.
Minimum rental periods are subject to change during other peak periods.
One Way Rentals
One way rentals are available between all Apollo branches subject to a 7 day minimum rental period. A one way rental fee of $200 applies.
Driver’s Licence and Minimum Age
A current and full motor vehicle driver’s licence is required. If the driver’s licence is not in the English language then an international driver’s licence is also recommended. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must have been held for at least two years and be valid for the whole length of the rental. The original driver’s licence must be shown at time of pick-up when the driver is present.
Drivers must be 21 years of age or over. For drivers 75 years of age or over, a current medical certificate stating that the customer is fit to drive for the duration of the hire is required upon vehicle collection.
Vehicle Preparation Fee
A fee of $100 applies on collection of the vehicle to cover the vehicle preparation and equipment. This includes all pre-cleaning and mechanical servicing, 1st tank of propane gas, toilet chemicals and vehicle kit (pots, pans, crockery, cutlery, cooking utensils, broom, dust bin, flashlight).
Vehicle Consultation
On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.
Maps and Campground Guides
Each vehicle is supplied with complimentary road maps and campground guides.
Apollo Welcome Pack
Each vehicle is supplied with a complimentary Apollo Pack for the first night. The pack contains matches, mini shampoo and conditioner, dishwashing liquid, sponge, soap, salt and pepper, coffee, tea and sugar sachets.
Additional Products:
- Personal Kits - $50 per person (including a sleeping bag, pillow, bath towel and tea towel)
- Camp Chairs - $10 each per rental
- Camp Table - $20 per rental
- GPS - $90 per rental
- Generator Use - $3 per hour as determined by an installed running time meter
- Baby Seats - $40 per rental. Please refer to the Apollo child restraints policy for full details.
- Booster Seats - $40 each per rental. Please refer to the Apollo child restraints policy for full details.
- First Aid Kits - A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a $50 fee is charged when the vehicle is returned.
Child Seats
The safety of our customers is of the utmost importance to Apollo. Therefore we have developed a best practice approach to Child Restraints. We
aim for the best safety (not just recommended levels) for our clients’ children.
Clients can rent Child Restraints (must be pre-booked) from Apollo. It is the client’s responsibility to fit them to the vehicle (our branch staff are legally unable to fit them or advise on how they should be fitted) and we recommend the following guidelines below:
| Capacity | 2 adults and 3 children | 2 adults and 4 children | 4 adults and 2 children | 5 adults | 2 adults |
| Vehicle | Happy Explorer Sunrise Escape | Eclipse Camper* | US Wanderer* | Elite Traveller | Euro Tourer |
| Either / or / or | Either / or / or | Either / or / or | Either / or / or | ||
| Baby Capsules | - - - | - - - | - - - | - - - | not permitted |
| Baby Seat | 1 - 1 | 2 - 1 | 2 - 1 | 2 - 1 | not permitted |
| Booster Seat | - 1 1 | - 2 1 | - 2 1 | - 2 1 | not permitted |
*Dinette table will require lowering to install baby/booster seat. Dinette table will only lower to seat level. Due to this other passengers will not be able to travel in the dinette area. All passengers must wear seat belts whilst the vehicle is in motion.
Baby Capsules(Not Permitted)
Baby Capsules are required for infants as follows:
0 to 9 kg weight
or 0 to 6 months of age (on average)
or up to 70 cm in length.
Baby Capsules are not allowed to be fitted to any Apollo vehicle.
Baby Seats
Baby Seats are required for young children as follows:
9 to 18 kg (20 to 40lb) weight
or 6 months to 4 years of age (on average)
or above 70cm (27 inches) in length.
Booster Seats
Booster Seats are required for young children as follows:
14 to 26 kg (40 to 60lb) weight
or 4 to 7 years of age (on average).
No child restraints are required for children over min. 140 cm (55 inches), OR over min. 26 kg (60lb) OR 8 years of age (on average).
All Child Restraints must be front facing only, cannot be fitted to rear or side facing seats and are to be fitted in the rear of Apollo vehicles.
In some vehicles the seat backing cushion will need to be removed to properly secure the child restraint.
The above details are our minimum requirements.
The above details are subject to the manufacturer’s guidelines for each individual device. While all reasonable care has been taken has been taken in preparing this document, we do not guarantee the accuracy or completeness of the document. Nor do we endorse or accept any responsibility for any views, advice, recommendations or opinions expressed in the document or referred websites. The content should only be used for your general information and use and not by way of specific recommendation or advice as every individual's circumstances are different. You should seek your own independent legal advice before taking any action based in whole or in part on the document or referred websites. Apollo shall not be liable for any claims, losses, injuries, penalties, damages, costs or expenses arising from the use of this document or referred websites.
Multiple Rentals
Consecutive rentals can be combined to qualify for a long-term discount rate. Rentals in the United States of America, Australia and New Zealand can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions.
Travel Restrictions
Apollo reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions.
Death Valley and other desert areas:
Vehicles are not allowed to operate in Death Valley and other desert areas during the months of May to September. At other times clients visit these areas at their own risk and are thus responsible for all recovery and other charges. During certain periods these areas are not habitable and could pose a danger to the driver and passengers.
Mexico, Alaska, Yukon and Northwest Territories & Newfoundland:
Travel to Mexico, Alaska, Yukon and Northwest Territories & Newfoundland is strictly prohibited.
Manhattan:
Due to restrictions on vehicle heights, propane gas and parking, vehicles with propane are not permitted in Manhattan and are not permitted to travel through any underground or underwater tunnels.
Burning Man Festival
An additional surcharge of $500 applies for travel to the Burning Man Festival. If you are travelling to Burning Man festival this fee will be payable upon vehicle pick up directly to the Supplier
Change of Drop Off Destination
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation from the Apollo Head Office. Subject to the change being approved, a minimum additional charge of $500 will apply.
Rental Extension
If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from Apollo Reservations who will advise of the additional costs. Rental extension is subject to fleet availability. The extra cost of an extended rental must be paid by credit card over the telephone or at an Apollo Branch immediately on confirmation of the rental extension.
Failure to obtain authorisation will result in the renter being charged double the daily rental rate.
Repairs
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to $100 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over $100, Apollo will need to be informed in advance. All vehicles are covered for 24hr emergency roadside assistance.
Traffic Infringements
We reserve the right to charge the renter for any speeding or parking fines, traffic infringements or road toll fines. An additional administration fee of $75 per fine will apply to cover the costs of processing.
Change Of Vehicle
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.
Vehicle Category
Vehicles cannot be requested by make or model, only by vehicle category.
Voluntary Downgrade
Should the renter decide to take a lesser vehicle than booked within 14 days of pick up or during the rental then they will not be entitled to any refund.
Limit of Liability
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.
Important
We reserve the right to refuse any rental at our discretion.
Animals
No animals are permitted in our vehicles, excluding guide dogs.
Smoking
Smoking is not allowed in our vehicles.
Cancellation Fees
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled 48+ days prior to pick up - $250 cancellation fee.
If cancelled 47 to 11 days prior to pick up - 50% of Rental cost (minimum $250)
If cancelled 10 to 7 days prior to pick up - 75% of Rental cost (minimum $250)
If cancelled 6 days or less prior to pick up or no show - 100% of Rental cost plus one way fees.
Travel Insurance
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.
PROTECTION PACKAGE
Public Liability Insurance:
The public liability insurance is included in the daily rental rate. Apollo is insured for damages to third parties and/or their property up to a limit of US$1 million. The public liability insurance that covers the registered drivers is only up to the statutory limit as stipulated by law of the State you are in at the time. This insurance amount is normally very low.
Top Service Inclusion:
Apollo has included an additional SLI third party insurance policy in the rental rates which increases the driver's public liability insurance level to US$1 million - well above the statutory limits.
The maximum SLI insurance covers claims made by third parties against the rental company or the renter of the motorhome (for damage to third parties or their property). Passengers in the rented motorhome are not counted as third parties and the driver is therefore not insured for claims brought by them against him/herself.
Property Damage
The renter is responsible up to the amount of $1,000 for the cost of damage to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo, not at the completion of the rental Period.
Liability Reduction Option (LRO)
A $0 (zero) Liability applies. This Option can be purchased by paying to Apollo $15 per day. The maximum amount payable for this Option per rental is $375 i.e. 25 days rental.
LRO protects against:
- Accidental damages
- Windscreen and other glass damage
- Protection against theft and vandalism
- Protection against uninsured motorists
Bond
A Bond of $1,000 will be collected at the time of entering into the Rental Contract. The $1,000 will be debited to the credit card account immediately. An administration fee of $20 applies.
For security purposes, only a credit card can be used to provide a Bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged.
Full Responsibility
At all times the renter is responsible for:
- Damage caused where the terms of Rental Contract have been breached.
- Damage caused by negligence.
- Damage caused to the Vehicle in any way by part or total water submersion or salt water.
- Damage caused due to a single vehicle roll over.
- Damage caused to the vehicle by the renter's willful conduct
- Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
- Damage or loss caused to any personal belongings.
- Damage caused due to use of incorrect or contaminated fuel.
- Damage to the awning, overhead or underbody of the Vehicle.
Rates/Terms/Conditions
Are subject to change without notice.
- All Flex Rates rental days are calculated per calendar day.
- Rates are in US dollars.
- Rates exclude one way fees, all optional extras and administration fees.
- Please note that the flex rate resets after 7 days. See below for more details.
- These rates and terms may not apply to group bookings (any rental that consists of 3 or more vehicles traveling together). Requests for group bookings should first be directed to Apollo reservations.
- Rates are subject to change without notice
Inclusive Rates
Choose the all Inclusive Package / Upgrade for an additional US$80 per day to get the following:
The minimum amount payable per rental segment for an Inclusive Rate is $800 i.e. 10 days rental.
The maximum amount payable per rental segment for an Inclusive Rate is $3200 – i.e. 40 days rental.
The Inclusive Rate includes: Liability Reduction Option (zero Liability), Unlimited Miles, One Way Rental Fee, Administration Fees/Taxes, Personal Kits, Vehicle Preparation Fee, GPS, Apollo Welcome Pack, Vehicle Consultation, 24hr Roadside Assistance, Extra Driver Fees, Camp Chairs and Table, Maps and Camp Ground Guides and Child Restraints (on request).
The Inclusive Rate does not include Generator charges or the Burning Man Festival surcharge.
Booking Amendments
If you wish to make any changes to your booking the booking will be calculated by using either the original flex rate or the flex rate that is valid at the time of the booking change, depending on whichever rate is higher. There are no exceptions to this rule. The following situations are classified as booking alterations:
- Change of date for vehicle pick-up or drop-off
- Change of location (depot) for vehicle pick-up or drop-off
- Change of vehicle category
- Name change
If you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking. If you extend by 3 days or more, the booking change rule applies as outlined above.
If an amendment is made to the rental dates within 14 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). There is no refund for late pick up or early return of vehicle. A relocation fee may apply if the collection or return location is amended within 14 days of vehicle pick up or if notification occurs during the hire.
Rental Charges
Rentals are charged per calendar day.
Mileage
500 mile packages are available at a cost of $150. Mileage packages must be prepaid before departure. There is no refund for any unused miles. Excess miles are charged at $0.35 per mile.
Branch Hours
Apollo branches are open Monday to Friday from 9am to 4.30pm, and Saturday from 9am to 12pm.
Branches will be closed Sundays and the following public holidays:
Easter Sunday 24 April 2011
Memorial Day 30 May 2011
Independence Day 4 July 2011
Labor Day 5 September 2011
Thanksgiving Day 24 November 2011
Christmas Day 25 December 2011
New Years Day 1 January 2012
Vehicle Collection and Return
Vehicles can be collected and returned Monday to Friday between 9am and 4pm, and Saturday between 9am and 11am.
Transfers
Vehicles must be collected and returned to our branches (no airport returns). Transfers to and from the Apollo depot are not included in the rental price. It is the renter's responsibility to get to and from the branch.
Administration Fees / Taxes
A charge of 10% of the total cost will be levied to cover administration fees, government fees, duties and other associated costs. Administration fees can be either prepaid or paid at the rental counter on collection of the vehicle.
Exchange Rate / Currency Variations
All credit card transactions are conducted in US Dollars. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter's Financial Institution.
Rental Duration
The minimum rental is five days for rentals commencing during the periods 1 April 2011 to 30 June 2011 and 1 October 2011 to 31 March 2012.
The minimum rental is seven days for rentals commencing during the period 1 July 2011 to 30 September 2011.
Minimum rental periods are subject to change during other peak periods.
One Way Rentals
One way rentals are available between all Apollo branches subject to a 7 day minimum rental period. A one way rental fee of $250 applies.
Driver’s Licence and Minimum Age
A current and full motor vehicle driver’s licence is required. If the driver’s licence is not in the English language then an international driver’s licence is also recommended. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must have been held for at least two years and be valid for the whole length of the rental. The original driver’s licence must be shown at time of pick-up when the driver is present.
Drivers must be 21 years of age or over. For drivers 75 years of age or over, a current medical certificate stating that the customer is fit to drive for the duration of the hire is required upon vehicle collection.
Vehicle Preparation Fee
A fee of $100 applies on collection of the vehicle to cover the vehicle preparation and equipment. This includes all pre-cleaning and mechanical servicing, 1st tank of propane gas, toilet chemicals and vehicle kit (pots, pans, crockery, cutlery, cooking utensils, broom, dust bin, flashlight).
Vehicle Consultation
On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.
Maps and Campground Guides
Each vehicle is supplied with complimentary road maps and campground guides.
Apollo Welcome Pack
Each vehicle is supplied with a complimentary Apollo Pack for the first night. The pack contains matches, mini shampoo and conditioner, dishwashing liquid, sponge, soap, salt and pepper, coffee, tea and sugar sachets.
Additional Products:
- Personal Kits - $50 per person (including a sleeping bag, pillow, bath towel and tea towel)
- Camp Chairs - $10 each per rental
- Camp Table - $20 per rental
- GPS - $90 per rental
- Generator Use - $3 per hour as determined by an installed running time meter
- Baby Seats - $40 per rental. Please refer to the Apollo child restraints policy for full details.
- Booster Seats - $40 each per rental. Please refer to the Apollo child restraints policy for full details.
- First Aid Kits - A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a $50 fee is charged when the vehicle is returned.
Multiple Rentals
Consecutive rentals can be combined to qualify for a long-term discount rate. Rentals in the United States of America, Australia and New Zealand can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions.
Travel Restrictions
Apollo reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions,and the distance to nominated destinations in relation to the length of the rental period.
Death Valley and other desert areas:
Vehicles are not allowed to operate in Death Valley and other desert areas during 15 May to 15 September. At other times clients visit these areas at their own risk and are thus responsible for all recovery and other charges. During certain periods these areas are not habitable and could pose a danger to the driver and passengers.
Mexico, Alaska, Yukon and Northwest Territories & Newfoundland:
Travel to Mexico, Alaska, Yukon and Northwest Territories & Newfoundland is strictly prohibited.
Manhattan:
Due to restrictions on vehicle heights, propane gas and parking, vehicles with propane are not permitted in Manhattan and are not permitted to travel through any underground or underwater tunnels.
Burning Man Festival
An additional surcharge of $500 applies for travel to the Burning Man Festival.
Change of Drop Off Destination
If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorisation from the Apollo Head Office. Subject to the change being approved, a minimum additional charge of $500 will apply.
Rental Extension
If the customer wishes to extend the rental whilst on hire, they must first obtain authorisation from Apollo Reservations who will advise of the additional costs. Rental extension is subject to fleet availability. The extra cost ( Gross Rate) of an extended rental must be paid by credit card over the telephone or at an Apollo Branch immediately on confirmation of the rental extension.
Failure to obtain authorisation will result in the renter being charged double the daily gross rental rate.
Repairs
Although we run late model vehicles, it may happen that small repairs are required. Repairs up to $100 may be affected without authorisation and will be reimbursed unless the damage is caused by the renter. For amounts over $100, Apollo will need to be informed in advance. All vehicles are covered for 24hr emergency roadside assistance.
Infringements and Administration Fees
Apollo reserves the right to charge the renter for any speeding, toll way or parking fines not reported on return of the vehicle. In addition to these costs, Apollo reserves the right to charge for associated administration costs for processing the fines (irrespective of excess). An administration fee of $75 per fine will be applicable.
Change Of Vehicle
Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.
Vehicle Category
Vehicles cannot be requested by make or model, only by vehicle category.
Voluntary Downgrade
Should the renter decide to take a lesser vehicle than booked within 14 days of pick up or during the rental then they will not be entitled to any refund.
Limit of Liability
In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.
Important
We reserve the right to refuse any rental at our discretion.
Animals
No animals are permitted in our vehicles, excluding guide dogs.
Smoking
Smoking is not allowed in our vehicles.
Cancellation Fees
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If cancelled 48+ days prior to pick up and 10 days or more after the booking date - $250 cancellation fee.
If cancelled 47 to 11 days prior to pick up - 50% of Rental cost (minimum $250)
If cancelled 10 to 7 days prior to pick up - 75% of Rental cost (minimum $250)
If cancelled 6 days or less prior to pick up or no show - 100% of Rental cost plus one way fees.
Travel Insurance
We strongly recommend that renters ensure they take out the highest level of Travel Insurance.
PROTECTION PACKAGE
Public Liability Insurance:
The public liability insurance is included in the daily rental rate. Apollo is insured for damages to third parties and/or their property up to a limit of US$1 million. The public liability insurance that covers the registered drivers is only up to the statutory limit as stipulated by law of the State you are in at the time. This insurance amount is normally very low.
Top Service Inclusion:
Apollo has included an additional SLI third party insurance policy in the rental rates which increases the driver's public liability insurance level to US$1 million - well above the statutory limits.
The maximum SLI insurance covers claims made by third parties against the rental company or the renter of the motorhome (for damage to third parties or their property). Passengers in the rented motorhome are not counted as third parties and the driver is therefore not insured for claims brought by them against him/herself.
Property Damage
The renter is responsible up to the amount of $1,000 for the cost of damage to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo, not at the completion of the rental Period. In addition to the Liability an administration fee of $75 will be charged per claim.
Standard Liability
Apollo’s rental charge includes a Standard Liability of $1,500.
A Bond of $1,500 will be collected at the time of entering into the Rental Contract. The $1,500 will be debited to the credit card account immediately. An administration fee of $30 applies.
Liability Reduction Option (LRO)
A $500 Liability applies. This Option can be purchased by paying to Apollo $15 per day. The maximum amount payable for this Option per rental is $600 i.e. 40 days rental.
LRO protects against:
- Accidental damages
- Windscreen and other glass damage
- Protection against theft and vandalism
- Protection against uninsured motorists
A Bond of $500 will be collected at the time of entering into the Rental Contract. The $500 will be debited to the credit card account immediately. An administration fee of $20 applies.
Bond
For security purposes, only a credit card can be used to provide a Bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged.
Full Responsibility
At all times the renter is responsible for:
- Damage caused where the terms of Rental Contract have been breached.
- Damage caused by negligence.
- Damage caused to the Vehicle in any way by part or total water submersion or salt water.
- Damage caused due to a single vehicle roll over.
- Damage caused to the vehicle by the renter's willful conduct
- Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
- Damage or loss caused to any personal belongings.
- Damage caused due to use of incorrect or contaminated fuel.
- Damage to the awning, overhead or underbody of the Vehicle.
Rates/Terms/Conditions
Are subject to change without notice.
THE BELOW INSURANCE IS VALID FOR TRAVEL BEFORE 1 APRIL 2010
PROTECTION PACKAGE
Public Liability Insurance:
The public liability insurance is included in the daily rental rate. Apollo is insured for damages to third parties and/or their property up to a limit of US$1 million. The public liability insurance that covers the registered drivers is only up to the statutory limit as stipulated by law of the State you are in at the time. This insurance amount is normally very low.
Top Service Inclusion:
Apollo has included an additional SLI third party insurance policy in the rental rates which increases the driver’s public liability insurance level to US$1 million – well above the statutory limits.
The maximum SLI insurance covers claims made by third parties against the rental company or the renter of the motorhome (for damage to third parties or their property). Passengers in the rented motorhome are not counted as third parties and the driver is therefore not insured for claims brought by them against him/herself.
Property Damage
The renter is responsible up to the amount of $1,000 for the cost of damage to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo, not at the completion of the rental Period.
Bond
Apollo’s rental charge includes a Liability of $1,000. A Bond of $1,000 will be collected at the time of entering into the Rental Contract. The $1,000 will be debited to the credit card account immediately. An administration fee of $20 applies.
For security purposes, only a credit card can be used to provide a Bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged.
Full Responsibility
At all times the renter is responsible for:
- Damage caused where the terms of Rental Contract have been breached.
- Damage caused by negligence.
- Damage caused to the Vehicle in any way by part or total water submersion or salt water.
- Damage caused due to a single vehicle roll over.
- Damage caused to the Vehicle by the renter’s willful conduct.
- Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
- Damage or loss caused to any personal belongings.
- Damage caused due to use of incorrect or contaminated fuel.
- Damage to the awning, overhead or underbody of the Vehicle.
THE BELOW INSURANCE IS VALID FOR TRAVEL FROM 1 APRIL 2010
PROTECTION PACKAGE
Public Liability Insurance:
The public liability insurance is included in the daily rental rate. Apollo is insured for damages to third parties and/or their property up to a limit of US$1 million. The public liability insurance that covers the registered drivers is only up to the statutory limit as stipulated by law of the State you are in at the time. This insurance amount is normally very low.
Top Service Inclusion:
Apollo has included an additional SLI third party insurance policy in the rental rates which increases the driver's public liability insurance level to US$1 million - well above the statutory limits.
The maximum SLI insurance covers claims made by third parties against the rental company or the renter of the motorhome (for damage to third parties or their property). Passengers in the rented motorhome are not counted as third parties and the driver is therefore not insured for claims brought by them against him/herself.
Property Damage
The renter is responsible up to the amount of $1,000 for the cost of damage to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo, not at the completion of the rental Period.
Liability Reduction Option (LRO)
A $0 (zero) Liability applies. This Option can be purchased by paying to Apollo $15 per day. The maximum amount payable for this Option per rental is $375 i.e. 25 days rental.
LRO protects against:
- Accidental damages
- Windscreen and other glass damage
- Protection against theft and vandalism
- Protection against uninsured motorists
Bond
A Bond of $1,000 will be collected at the time of entering into the Rental Contract. The $1,000 will be debited to the credit card account immediately. An administration fee of $20 applies.
For security purposes, only a credit card can be used to provide a Bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged.
Full Responsibility
At all times the renter is responsible for:
- Damage caused where the terms of Rental Contract have been breached.
- Damage caused by negligence.
- Damage caused to the Vehicle in any way by part or total water submersion or salt water.
- Damage caused due to a single vehicle roll over.
- Damage caused to the vehicle by the renter's willful conduct.
- Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
- Damage or loss caused to any personal belongings.
- Damage caused due to use of incorrect or contaminated fuel.
- Damage to the awning, overhead or underbody of the Vehicle.